Employment Posting Details

Contact Lokken for assistance in applying for this position (quote company name and job title):
Edmonton Office

Lokken Posting ID 67169
Company Name Coast Edmonton Plaza Hotel
Address
Website Click to View
Fax
Reference # 1160058
Position Title Front Desk Agent
Position Status Full Time
Position Duration Permanent
Number of Vacancies 2
Employment Location
Salary/Wage Wage Amount: $17.50
North American Industry Classification System (NAICS) code 72: Accommodation and Food Services
National Occupational Classification (NOC) code 65: Service Representatives and Other Customer and Personal Services Occupations
Contact Person
Phone Number
Email edmontonplazaresumes@coasthotels.com
Posting Start Date 2019-03-11
Posting Close Date 2019-03-25
Duties Take, cancel and change room reservations; Register arriving guests and assign rooms; Provide information on hotel facilities and services; Process group arrivals and departures; Process guests' departures, calculate charges and receive payments; Investigate and resolve complaints and claims; Exchange foreign currency; Balance cash and complete balance sheets, cash reports and related forms; Answer telephone and relay telephone calls and messages; Clerical duties (i.e. faxing, filing, photocopying); Provide general information about points of interest in the area; Follow emergency and safety procedures; Handle wake-up calls; Provide customer service; Assist clients/guests with special needs; Maintain an inventory of vacancies, reservations and room assignmentsrnrnBusiness Equipment and Computer Applicationsrn Word processing software; Spreadsheet; Multi-line switchboard; Internet; Database software; Central reservation system (CRS)rnWork Settingrn Hospitality industry; Hotel, motel, resortrnSecurity and Safetyrn BondablernTransportation/Travel Informationrn Public transportation is availablernWork Conditions and Physical Capabilitiesrn Fast-paced environment; Work under pressure; Attention to detail; Standing for extended periodsrnWork Location Informationrn Urban arearnPersonal Suitabilityrn Effective interpersonal skills; Flexibility; Team player; Excellent oral communication; Excellent written communication; Client focus; Dependability; Judgement; Reliability; Organized
Skills Required
Education Level Required Secondary (high) school graduation certificate or equivalent experience
Bondable Yes
Drivers Licence No
Drivers Licence Class 5
Abstract Required No
Vehicle Required No
Equipment Used
Days of Work various shifts
Hours of Work
Weekends
Overtime Yes

Contact Lokken for assistance in applying for this position (quote company name and job title):
Edmonton Office